mcw affiliated Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the mcw affiliated platform and all services connected to it. By accessing this platform, creating an account, or using any service, you are automatically considered to have accepted every clause of these Terms.

mcw affiliated is an online entertainment platform offering sports betting, casino games, and live casino services. The platform is for adults only — the minimum age is 21. No one under this age may use the platform.

These Terms are written in Bengali and that version is the governing document. If any point is unclear, mcw affiliated's interpretation will be considered final.

1.1 Scope of the Terms

These Terms apply equally to all activities: browsing the website, using the mobile app, making deposits, placing bets, claiming bonuses, and contacting customer support.

2. Account Registration

To open an account with mcw affiliated you must register with accurate and complete information. Each person may operate only one account. Creating multiple accounts is strictly prohibited and, if proven, all associated accounts will be closed.

2.1 Information Required at Registration

• Full name (as shown on your National ID or passport)
• Active mobile number
• Valid email address
• Date of birth (for age verification)
• A strong password

2.2 Accuracy of Information

If the information provided at registration is false or incomplete, mcw affiliated reserves the right to suspend or close the account at any time. Identity verification is mandatory before any withdrawal can be processed.

3. Age Verification and Identity

Only people aged 21 or older may open and use an account on mcw affiliated. A date of birth must be provided at registration, and mcw affiliated may request supporting documents to verify age at any stage.

Any one of the following documents is acceptable for identity verification:

• National Identity Card (NID)
• Valid passport
• Driving licence

If verification documents are not submitted within the specified time, the withdrawal request may be delayed or a temporary restriction may be placed on the account.

4. Deposits and Payments

mcw affiliated currently accepts bKash, Nagad, Rocket, and Upay for deposits. The minimum deposit for each method is ৳200. Where no separate upper limit is stated, the standard limits for that method apply.

4.1 Deposit Rules

• Deposits must be made from the mobile number registered on the account.
• Funds sent from a third-party account are not accepted.
• After a successful deposit, the balance is usually credited instantly.
• If you experience any issue during the deposit process, contact the support team with the transaction reference number.

4.2 Currency and Conversion

mcw affiliated processes all transactions in Bangladeshi Taka (৳). Deposits in cryptocurrency or foreign currency are not accepted.

5. Withdrawal Rules

To withdraw funds you must have a minimum balance of ৳800. Withdrawals can be made via bKash, Nagad, Rocket, and Upay. After a request is verified, funds are generally sent within 15 minutes to 2 hours.

5.1 Withdrawal Conditions

• If identity verification has not been completed, the withdrawal process may be delayed.
• To withdraw winnings earned from a bonus, the applicable wagering requirement must be met.
• In cases of suspicious activity, mcw affiliated may request additional verification.
• Multiple withdrawal requests may be submitted on the same day, but each will be processed separately.

6. Bonuses and Promotional Offers

mcw affiliated offers various types of bonuses and promotions. Each bonus comes with specific conditions that the user must meet.

6.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; to withdraw the bonus, a wager of ৳1,200 × 20 = ৳24,000 must be completed.

6.2 Weekly and Other Bonuses

Each bonus has its own conditions, which are set out in detail on the promotions page and on the mcw affiliated platform. It is important to read those conditions carefully before claiming a bonus.

6.3 General Bonus Rules

• Another bonus of the same type cannot be activated while one is already active.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering conditions have been met.
• If mcw affiliated finds evidence of bonus abuse, it reserves the right to cancel the bonus.
• Bonuses are promotional funds — they are not cash, and each bonus is subject to a maximum limit set by the applicable conditions.

7. Betting Rules

The following rules apply to all sports betting and casino gaming activities on mcw affiliated.

7.1 Placing Bets

• A bet that has been confirmed cannot be changed or cancelled.
• If the internet connection is lost, the bet remains registered automatically.
• If incorrect odds are displayed due to a technical error, mcw affiliated reserves the right to cancel or correct that bet.

7.2 Cancelled or Abandoned Matches

If an event or match is cancelled, the original stake for the relevant bet will be refunded. However, if part of the event has already been completed, the applicable settlement rules will be followed.

7.3 Bets from Multiple Accounts

Placing bets on the same event from multiple accounts or operating a betting syndicate is strictly prohibited. If such activity is detected, the accounts will be closed.

8. Fair Use Policy

Participation on the mcw affiliated platform must be honest and fair. The following activities are strictly prohibited:

• Placing bets using bots or automated software.
• Exploiting technical vulnerabilities of the platform.
• Creating accounts repeatedly with the intent to abuse the bonus system.
• Selling or transferring an account to another person.
• Using the platform for money laundering.

If any dishonest activity is suspected, mcw affiliated will conduct an investigation without delay and reserves the right to notify law enforcement authorities if necessary.

9. Account Closure and Suspension

mcw affiliated may suspend or permanently close an account in the following circumstances:

• Breach of any clause of these Terms.
• Failure to complete identity verification or providing false information.
• Bonus abuse or an attempt at fraud.
• A self-requested account closure.
• The account remaining inactive for an extended period.

9.1 Self-Requested Account Closure

You may request account closure at any time. If there is a remaining balance, please withdraw it before closing. To recover a balance after the account has been closed, contact the support team.

10. Privacy and Data Protection

mcw affiliated is committed to protecting your personal information. Full details of how data is collected, stored, and used can be found on our Privacy Policy page. Using the platform means you have also consented to that policy.

Your information will not be sold to third parties. However, it may be shared with specific partners for identity verification, fraud prevention, and meeting legal obligations.

All transactions are secured through SSL encryption. Two-step verification (OTP) is used to strengthen account security.

11. Responsible Gambling

mcw affiliated prioritises responsible gambling. Gambling is a form of entertainment — it should be treated as such, not as a source of income. Detailed support information for those experiencing gambling-related problems is available on our Responsible Gaming page.

11.1 Self-Exclusion

You can voluntarily deactivate your account for a set period. To do so, contact the support team and let them know your preferred duration.

11.2 Setting Deposit Limits

To keep your spending in check, you can set daily or weekly deposit limits. Once a limit is activated it can be lowered at any time, but increasing it requires a specified waiting period.

12. Limitation of Liability

mcw affiliated is not liable for:

• Financial losses caused by the user's own negligence or mistakes.
• Interruptions caused by issues with the user's device or internet connection.
• Delays related to third-party services (payment gateways, network providers).
• Temporary service disruptions caused by natural disasters, cyberattacks, or unforeseen technical failures.

mcw affiliated always works to keep the platform running without interruption, but brief downtime may be necessary for maintenance.

13. Changes to Terms and Conditions

mcw affiliated reserves the right to partially or fully change these terms and conditions at any time. A notice will be posted on the platform when changes are made. Continued use of the platform after any changes will be understood as your acceptance of the updated terms and conditions.

For significant changes, an attempt will be made to notify you separately at your registered email address. However, this is not mandatory, and it is the user's responsibility to check this page regularly.

To learn more about mcw affiliated or to read details about how the platform operates, visit our About Us page.

14. Contact & Support

If you have any questions about these terms and conditions or need clarification, please contact the mcw affiliated support team. Support is available seven days a week, 24 hours a day, in both Bengali and English.

14.1 Contact Methods

• Live Chat: Get instant support through the live chat option on the platform.
• Email: [email protected] — write to this address with your details.

For answers to common questions, visit our Frequently Asked Questions (FAQ) page — many common questions are answered there.